Stuck with a tech problem? I've got you. Browse my free how-to guides, send me an email, or book a live screen-share call and I'll fix it with you in real time — no jargon, no stress.
Start free and only pay if you need more hands-on help. Most people find their answer in the tutorials!
Search my library of step-by-step walkthroughs. Each one is built using Scribe so every click is captured with a screenshot. Fix it yourself, at your own pace.
Describe your problem and I'll reply with a personalised fix — or point you to the right walkthrough. Quick, easy, no phone calls needed.
We jump on Zoom or Teams, I take a look at your screen, and we fix it together in real time. No back-and-forth, no waiting — done in one session.
Built with Scribe — every guide has real screenshots of every step. Pick your problem and follow along.
Can't find your answer? Send me an email and I'll help directly.
Describe your problem and I'll come back to you with a personalised fix. Real reply from a real person — not a chatbot.
Most emails get a reply within a few hours. I'll either walk you through the fix or point you to the exact tutorial you need.
No copy-paste scripts, no bots. I read every message and give you a real answer written for your specific situation.
If my first answer doesn't fully solve it, reply back and I'll keep helping until it's sorted. One flat fee covers the whole conversation.
Pay by credit card or e-transfer. If I can't solve your problem, you get a full refund — no questions asked.
We jump on a screen share and I sort it out with you live. No waiting on emails, no frustration — most things are done in 30 minutes.
I'm available evenings and weekends too — because that's when most people actually have time to deal with their tech problems.
Book my call →I started ClarKeTek because I kept seeing the same thing: good people getting completely overwhelmed by tech problems, then either overpaying for help or just giving up. That didn't sit right with me.
I'm based in Ontario and I've been solving IT problems for friends, family, and local businesses for years. Whether it's a laptop that won't start, a WiFi network that's been unreliable for months, or a full Microsoft 365 setup for a small business — I've seen it all and I genuinely enjoy figuring it out.
My approach is simple: no jargon, no upselling, no making you feel dumb for asking. Just clear, friendly help that actually works. If I can't fix it, I'll tell you honestly — and you won't pay a cent.